Mystery XI

Support

Something not working, a wrong answer in a puzzle, or an idea? Write to us at foreningskompasset@gmail.com. We usually answer within a few days.

If it's about your account, include your friend code (Settings → Friend code) so we can find it.

Questions

Where do I find my friend code?

Open the app → Settings. Your friend code is at the top and can be copied. Friends add you with it under Friends.

I think a puzzle has a wrong answer

Email us with the date and which game (Mystery player, Name the XI or Guess the transfer). Transfer fees are estimates, rounded and shown in euros.

My stats or streak disappeared

Stats and streaks are stored on your phone. They are lost if the app's data is cleared or the app is reinstalled. Guest accounts that haven't played for 60 days are deleted automatically.

How do I change my ad choices?

Open Settings → Privacy choices to change whether ads may be personalised. Read more in the privacy policy.

How do I cancel Mystery XI Plus?

Subscriptions are handled by Google Play (or the App Store on iPhone). Cancel in your Google Play account under Payments & subscriptions → Subscriptions. Deleting the app or your account does not cancel it.

How do I delete my account?

In the app: Settings → Delete account. Without the app, see Delete your account.